Choosing the Right AI Assistant: Microsoft Copilot vs. the Alternatives
By Zack Huhn | Enterprise Technology Association
As AI becomes a standard part of the business technology stack, leaders are faced with a critical decision: which AI assistant best meets the needs of their organization? Microsoft Copilot for Business is a top contender—but it isn’t the only option. Below, we explore how Copilot stacks up against alternatives like Google Gemini, ChatGPT Enterprise, Notion AI, Salesforce Einstein, Zoom AI Companion, and Slack GPT.
Microsoft Copilot for Business: A Quick Recap
Microsoft Copilot integrates deeply into the Microsoft 365 ecosystem, bringing AI-powered assistance to Word, Excel, Outlook, PowerPoint, Teams, and more. Its strengths include seamless automation of tasks like email summarization, meeting notes, and data formatting, all within familiar tools. It is powered by GPT-4 and Microsoft Graph, with enterprise-grade compliance baked in.
However, Copilot comes at a price—typically around $30 per user per month on top of existing M365 licenses. There are also valid concerns around AI hallucinations, ecosystem lock-in, and privacy risks if permissions aren’t managed properly.
How Copilot Compares to Other Leading AI Assistants
Here’s a look at how Copilot stacks up to other popular AI tools for business:
Microsoft Copilot is ideal for organizations already committed to Microsoft 365 that want AI embedded directly into their existing workflows. It shines in document creation, data analysis, and communication tools—but the cost is high, and flexibility is limited outside the Microsoft world.
Google Gemini offers a cost-effective, collaborative AI option for businesses operating on Google Workspace, though it doesn’t match Copilot’s depth in spreadsheet analysis or enterprise controls.
ChatGPT Enterprise provides unmatched AI power and customization options for businesses that want to design their own workflows—but you’ll need to build your integrations.
Notion AI, Salesforce Einstein, Slack GPT, and Zoom AI Companion excel within their own ecosystems but are not full replacements for office suite AI assistants.
Final Thoughts
Choosing the right AI assistant isn’t just about cost or capabilities—it’s about alignment with your tech stack, user needs, and organizational priorities. Microsoft Copilot is a powerful choice for M365-heavy environments, but alternatives may offer better value or flexibility depending on your situation.
The Enterprise Technology Association helps leaders navigate these choices. If your organization is evaluating AI solutions, we invite you to connect with us at joineta.org.